Responsible Gambling 🛡️
Interbet operates under the oversight of the Western Cape Gambling Board (licence 10083472-023) and supports responsible gaming practices for all players. While most people gamble safely, it's important to recognise when play becomes problematic and know where to find help.
What Is Responsible Gambling
Responsible gambling means staying in control of the time and money you spend. It involves setting limits before you play, never chasing losses, and treating gambling as entertainment rather than income. Healthy gambling does not interfere with your relationships, work, or financial obligations.
Warning Signs to Watch For
Problem gambling often develops gradually. Warning signs include spending more money or time than you intended, borrowing money to gamble, neglecting responsibilities, lying about gambling activity, or feeling anxious when trying to stop. If gambling stops being fun or causes stress, it's time to reassess.
Other indicators include chasing losses, gambling to escape problems, feeling irritable when cutting back, or prioritising gambling over family and work commitments.
Self-Exclusion and Account Controls
Interbet provides several account management tools to help you stay in control. Deposit limits allow you to cap daily, weekly, or monthly spending. Session time reminders notify you how long you've been playing. Self-exclusion options temporarily or permanently block access to your account.
To activate these controls, log into your account and navigate to the responsible gambling section in settings. For immediate self-exclusion, contact customer support directly through live chat.
South Africa Support Services
The National Responsible Gambling Programme operates a free, confidential helpline at 0800 006 008. Trained counsellors are available to provide support, information, and referrals to treatment services across South Africa. All calls are completely confidential.
The South African Responsible Gambling Foundation offers face-to-face counselling, support groups, and educational resources for problem gamblers and their families. Services are available in multiple languages throughout the country.
International Resources
GamCare provides online chat support, forums, and a wealth of self-help materials at their website. Gamblers Anonymous hosts regular meetings worldwide, including South Africa, offering peer support through a twelve-step recovery programme. BeGambleAware offers assessment tools and treatment directories.
How to Get Help
If you're concerned about your gambling or someone else's, reach out immediately. Call 0800 006 008 to speak with a counsellor who understands gambling problems. Consider self-excluding from Interbet and other platforms while you seek support.
Talk to someone you trust about what you're experiencing. Professional help is confidential, effective, and available right now. Recovery is possible, and you don't have to face this alone.
Remember that gambling is restricted to players aged 18+ in South Africa. Never gamble with money you cannot afford to lose, and seek help at the first sign of difficulty.
